Reboot Systems India Private Limited

estore.reboot.co.in

Last Updated: 23 March 2026

Welcome to Reboot Systems India Private Limited ("Reboot", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of estore.reboot.co.in and the purchase of products from our platform.

Please read these Terms carefully before using our website. By accessing or placing an order on our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Eligibility

To use this website and make purchases, you must:

•        Be at least 18 years of age

•        Be legally capable of entering into binding contracts under Indian law

•        Provide accurate and complete information when placing an order

 

By using the Site, you represent and warrant that you meet all of the above conditions.

2. Refurbished Products — Important Disclosure

All products sold on Reboot are refurbished devices unless explicitly stated as new on the product listing.

 

What "refurbished" means at Reboot:     •  Products may show minor cosmetic wear such as light scratches, scuffs, or marks   •  Internal components may have been repaired, replaced, or upgraded   •  Batteries are tested for functionality but may not match the performance of a new device   •  Accessories (charger, cable, etc.) may be compatible alternatives, not original, unless stated   •  Packaging is functional but may not be original branded packaging   By purchasing, you acknowledge and accept the refurbished nature of the product.

 

We ensure all products meet our functional quality standards before dispatch. However, we do not represent or warrant that products are in “as new” condition.

3. Pricing & Availability

•        All prices are listed in Indian Rupees (INR) and include applicable GST unless otherwise stated.

•        Prices may change without prior notice due to market conditions, supplier pricing, or corrections.

•        Product availability is subject to stock and may change without notice.

 

Order Cancellation by Reboot

We reserve the right to cancel orders in the following circumstances:

•        Pricing errors or technical errors on the listing

•        Stock unavailability after order placement

•        Suspected fraudulent activity or policy violations

 

In all such cases, a full refund will be issued to the original payment method within applicable timelines.

4. Payments & EMI

We offer multiple payment options including prepaid (cards, UPI, net banking), Cash on Delivery (where available), and EMI through third-party financing providers.

 

4.1 EMI & Financing

EMI and financing options are facilitated by third-party financial institutions (NBFCs and banks). Please note:

•        All EMI plans are subject to approval by the financing partner

•        Interest rates, processing fees, and repayment terms are set solely by the financing provider

•        Reboot has no control over, and accepts no liability for, loan approvals, rejections, interest charges, or repayment disputes

•        By opting for EMI, you enter into a separate agreement with the financing provider

 

Please review the terms of your financing provider before proceeding.

4.2 Payment Failures

•        If a transaction fails after a debit has occurred, the amount will be refunded as per your bank’s timelines (typically 5–7 business days).

•        Reboot is not responsible for delays caused by payment gateways, banking systems, or network issues.

•        If a refund is not received within 10 business days, please contact us at estore@reboot.co.in.

5. Order Acceptance & Cancellation

Placing an order on our website constitutes an offer to purchase. Orders are confirmed only upon receipt of an order confirmation from Reboot.

 

We reserve the right to refuse, limit, or cancel any order at our discretion, including in cases of:

•        Unusual order quantities or suspected bulk/resale purchasing

•        History of excessive returns or COD order non-acceptance

•        Incorrect or unverifiable customer details

•        System or pricing errors

•        Suspected fraud or misuse

 

If your order is cancelled, you will be notified and a full refund will be processed.

6. Shipping & Delivery

•        Delivery timelines provided at checkout are estimates only and are not guaranteed.

•        Ownership and risk of the product transfer to you upon successful delivery.

•        Reboot is not liable for delays caused by courier partners, natural events, or unforeseen logistics disruptions.

•        You are responsible for providing accurate delivery information. Reboot will not be liable for failed deliveries due to incorrect addresses.

 

For complete details, refer to our Shipping & Order Policy: estore.reboot.co.in/pages/order-and-shipping-policy

7. Returns & Refunds

We offer a limited return and refund policy for eligible products. Key conditions include:

•        Returns are accepted only for functional defects reported within the defined return window

•        Cosmetic issues (scratches, scuffs, etc.) are not grounds for a return, as these are disclosed at the time of purchase

•        Products must be returned in their original condition with all included accessories

 

For complete conditions, timelines, and the return process, refer to our Return & Refund Policy: estore.reboot.co.in/pages/return-policy

8. Warranty

Where a warranty is provided, it is limited in scope and governed solely by our Warranty Policy. The warranty:

•        Covers specific functional defects as defined in the policy

•        Is the sole and exclusive remedy for product defects

•        Does not extend to damage caused by misuse, accidents, or unauthorised repairs

 

To the fullest extent permitted by law, Reboot excludes all implied warranties, including any implied warranty of merchantability or fitness for a particular purpose.

 

For complete terms, refer to our Warranty Policy: estore.reboot.co.in/pages/warranty-policy

9. Limitation of Liability

To the maximum extent permitted by applicable law:

•        Reboot’s total liability for any claim arising from a product purchase shall not exceed the purchase price of that product.

•        Reboot shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of data, loss of profits, or business interruption.

•        These limitations apply regardless of the form of action or the basis of the claim.

10. Acceptable Use

When using our website, you agree not to:

•        Misrepresent your identity or use false information when placing orders

•        Engage in fraudulent transactions or payment abuse

•        Attempt to disrupt, hack, or interfere with the security or functionality of the Site

•        Scrape, copy, or reproduce content from the Site without written permission

•        Use the Site for any unlawful purpose

 

Violations may result in order cancellation, account suspension, and/or legal action.

11. Intellectual Property

All content on this website — including logos, images, product listings, text, and design — is the property of Reboot Systems India Private Limited and is protected under applicable intellectual property laws.

 

You may not copy, reproduce, distribute, or create derivative works from any content on this Site without prior written permission from Reboot.

12. Fraud Prevention & COD Policy

To protect our operations and other customers, we reserve the right to:

•        Restrict or disable Cash on Delivery for users with a history of non-acceptance or returns

•        Cancel or hold orders flagged as high-risk by our systems

•        Verify orders via phone call or OTP before dispatch

 

Repeated misuse of COD or other order policies may result in permanent restrictions on your account.

13. Privacy

Your use of our website is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.

 

Privacy Policy: estore.reboot.co.in/pages/privacy-policy

14. Force Majeure

Reboot shall not be held liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to:

•        Natural disasters, floods, or pandemics

•        Government orders or regulatory restrictions

•        Strikes, labour disputes, or supply chain disruptions

•        Power outages or internet infrastructure failures

 

We will make reasonable efforts to resume normal operations as soon as possible and will communicate any significant delays to affected customers.

15. Dispute Resolution

In the event of a dispute arising from these Terms or your use of our Site:

 

Step	Process
Step 1 — Contact Us	Reach out to estore@reboot.co.in with your concern. We aim to resolve most issues within 7 business days.
Step 2 — Escalation	If unresolved, parties shall attempt an amicable resolution through mutual discussion.
Step 3 — Arbitration	If still unresolved, the dispute shall be referred to binding arbitration under Indian law.
Jurisdiction	Courts of Surat, Gujarat, India shall have exclusive jurisdiction over all disputes.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date.

 

Your continued use of the website after changes are published constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

17. Contact Us

For any questions, concerns, or support related to these Terms:

 

Reboot Systems India Private Limited Email: estore@reboot.co.in Phone: +91 8000935350 Website: estore.reboot.co.in

 

By using this website and placing an order, you confirm that you have read, understood, and agreed to these Terms of Service.

© 2026 Reboot Systems India Private Limited. All rights reserved.