The Reboot 16-Point Check:
How We Make Every Device
"Just Like New"
Before any refurbished laptop or desktop reaches your doorstep, it passes through a rigorous 16-step certification process engineered for reliability, security, and performance.
When you buy a refurbished laptop, the biggest question on your mind is: "Can I really trust this?" It's a fair concern. The refurbished market in India is flooded with resellers who do little more than dust off a used laptop and slap a sticker on it. At Reboot, we do things differently.
Every single device that carries the Reboot badge — whether it's a ThinkPad, a Dell OptiPlex, or a Cisco networking switch — goes through our in-house 16-Point Check before it ever ships. This isn't a checklist printed on a brochure. It's a systematic, multi-stage refurbishment process carried out by trained technicians, supported by OEM-approved tooling and automated diagnostics.
Let's pull back the curtain and walk you through exactly what happens to a device before it reaches your hands.
The Reboot 16-Point Check — our complete refurbishment certification process.
Step by Step
All 16 Points, Explained
Here's what every Reboot-certified device actually goes through — in detail.
Unique ID Tagging & Inventory Tracking
The moment a device enters our facility, it and every one of its internal components are assigned a unique identification code. This allows our technicians to track every part individually through each stage of the process — nothing gets mixed up, swapped, or lost.
TraceabilityComponent-Level Validation by Technicians
Our certified engineers physically examine each device and its individual components — CPU, RAM, storage, ports, motherboard — to validate their authenticity, model, and condition before any other work begins.
Hardware AuditCosmetic Inspection
Every device is inspected for dents, scratches, cracks, broken hinges, and keyboard wear. We ensure your refurbished device meets our aesthetic quality standards — so it looks the part, not just performs it.
Appearance QualityData Access Block on Power-On
As soon as a device is powered on in our facility, all external access is immediately blocked. This is a critical first line of defence to ensure that no previous owner's data can be accessed or exfiltrated during handling.
Data PrivacyMilitary-Grade Data Wipe
All storage devices undergo a DoD-standard (military-grade) data erasure process. This isn't a simple format — it's a certified wipe that makes previously stored data completely irretrievable. Your privacy and the previous owner's are both protected.
Data Security20+ Component Diagnostic Tests
Each device is put through over 20 automated diagnostic tests designed to meet global refurbishment standards. These tests cover CPU performance, memory integrity, display quality, battery health, port functionality, thermal management, and more.
Performance TestingFull Disassembly for Individual Component Testing
We don't just test devices as a whole unit. Every device is fully disassembled so each component — RAM sticks, SSDs, thermal paste, battery, display cables — can be tested and cleaned individually. This level of rigour is rare in the refurbished market.
Deep Hardware InspectionPressurised Suction Dust Removal
Dust is the silent killer of electronics. Our pressurised suction system removes dust completely from cooling vents, fans, heatsinks, and boards — improving airflow and preventing overheating that can shorten device lifespan.
Deep CleaningSurface & Interior Cleaning
Marks, stains, grime, and residue on the chassis, keyboard, trackpad, and screen are professionally cleaned using specialised surface and interior cleaning solutions. The goal: a device that feels and looks brand new when you open the box.
Aesthetic Restoration"Just Like New" Retouching
Our dedicated retouching division works on minor cosmetic restoration — treating scuffs, re-aligning panels, and ensuring the overall look and feel of the device matches our "Just Like New" brand standard. It's the finishing touch that sets Reboot apart.
Premium FinishCustomised Reassembly
After testing and cleaning, all components are reassembled to meet specific customer or order requirements — including RAM upgrades, SSD upgrades, or any custom build configurations requested. Every screw is torqued correctly; every cable seated properly.
Custom ConfigurationMicrosoft-Approved Custom Imaging
As a previous Microsoft Registered Refurbisher, Reboot installs Windows using the official Microsoft Approved OS installation process. This means your device ships with a genuine, licensed copy of Windows — not a pirated or grey-market version.
Genuine WindowsWindows Driver Test & Hardware Conflict Resolution
A Windows Driver Test is run to detect and resolve all driver conflicts and hardware compatibility issues. This step ensures your device doesn't suffer from the yellow-triangle "unknown device" problems or random crashes after setup.
Driver StabilityThorough UI & Port Functionality Testing
Every USB port, audio jack, HDMI output, SD card slot, Wi-Fi antenna, Bluetooth module, and keyboard key is physically tested. Our UI testing protocol checks every element of the interface to confirm perfect operation before sign-off.
Port & Interface QCFully-Automated Final Component Diagnosis
Before packaging, each device runs through our fully-automated final diagnostic suite — an end-to-end performance benchmark that guarantees the device meets our optimum functionality threshold. Only devices that pass receive the Reboot warranty seal.
Final QATested, Packaged & Shipped as New
The final check: the device is powered on one last time, all systems verified, then carefully boxed in fresh, protective packaging. What leaves our facility isn't a used laptop with a warranty sticker — it's a certified, tested device, shipped with the confidence of a brand-new product.
Shipping ReadyProcess Overview
The 4 Phases of Refurbishment
Phase 1 — Intake & Identification (Points 1–4)
Every device is logged, tagged, physically inspected, and secured the moment it arrives at our facility.
- Unique ID assigned to device and every component
- Technician validates each part individually
- Cosmetic condition assessed against quality benchmarks
- Data access blocked immediately on power-on
Phase 2 — Cleaning & Deep Testing (Points 5–9)
The device is stripped down, wiped, tested, cleaned, and blown out to factory-level standards.
- Military-grade data wipe on all storage
- 20+ automated diagnostic tests run
- Full disassembly for component-level inspection
- Pressurized dust removal and interior cleaning
Phase 3 — Rebuild & Imaging (Points 10–13)
The device is restored, configured, and loaded with genuine Microsoft software.
- Cosmetic retouching for "Just Like New" finish
- Reassembly to custom spec
- Genuine Windows installed via Microsoft R.P.K. Kit
- Driver testing and conflict resolution
Phase 4 — Final QA & Dispatch (Points 14–16)
No device leaves without passing a final gauntlet of checks.
- Every port and UI element physically tested
- Automated full-system final diagnosis
- Device tested, sealed, and boxed fresh for shipping
Why It Matters
What This Means for You as a Buyer
Your Data Privacy is Protected
Military-grade wipes and instant access-blocking ensure no previous data is ever accessible on your device.
Peak Performance Guaranteed
20+ automated tests and a final full-system diagnosis mean your device runs optimally from day one.
100% Genuine Software
As a Microsoft Registered Refurbisher, every Reboot device ships with a fully licensed, genuine Windows installation.
Premium Quality, Fraction of the Cost
A device that's passed 16 rigorous checkpoints costs you 40–60% less than a brand-new equivalent — with near-identical reliability.
Better for the Planet
Every refurbished device we certify and sell is one less device in a landfill. Choosing Reboot is a conscious, sustainable choice.
Arrives Ready to Use
Fresh packaging, tested ports, installed drivers, and a clean OS — unbox and start working within minutes.
Common Questions
Frequently Asked Questions
Is a Reboot device the same as a second-hand laptop?
Absolutely not. A second-hand laptop is sold as-is — no testing, no cleaning, no guarantees. A Reboot-certified device has passed 16 quality checkpoints, had its data wiped, been cleaned inside and out, and had genuine Windows installed. It's refurbished, not just resold.
Does Reboot have genuine sourcing process?
It means Reboot is authorised by GPCB as a recycler and Refurbisher, which allows it to bring to market a comprehensive ITAD program, partnering with large corporates and lease network to source business grade device.
What is military-grade data wiping?
It refers to the DoD 5220.22-M standard — a multi-pass overwrite process that makes data recovery virtually impossible. We apply this to every storage drive before any other work is done on a device.
Does the 16-Point Check apply to desktops and networking gear too?
Yes. While the process is adapted for different device types, every product category — laptops, desktops, mobility devices, components, and networking equipment — goes through equivalent rigorous testing and certification before shipping.
What if I'm not satisfied after receiving my device?
Reboot offers a 14-day money-back guarantee and warranty-backed support. If something isn't right, we'll make it right. That's the Reboot Promise.
Ready to Experience "Just Like New"?
Browse our full range of 16-point certified refurbished laptops, desktops, and more — backed by warranty and shipped fresh to your door.
